CRAZY UNICORNSAI Chatbot Development
We build intelligent chatbots that handle real conversations — integrated with your systems, trained on your data, with full operational control.
Chatbots that understand, not just respond
We build and deploy AI-powered chatbots that go beyond simple scripts. Our focus is on creating conversational agents that can handle complex, multi-turn dialogues, integrate with your existing business systems, and operate with a high degree of autonomy and reliability.
From customer support and lead qualification to internal process automation, we design chatbots that are trained on your data, aligned with your workflows, and equipped with the analytics and control mechanisms needed for enterprise use.
How businesses use AI chatbots
24/7 Customer Support
Provide instant, accurate answers to customer queries, troubleshoot issues, and escalate to human agents when necessary, at any time of day.
Lead Qualification & Nurturing
Engage website visitors, qualify leads based on predefined criteria, and schedule meetings, freeing up your sales team to focus on high-value conversations.
Internal Helpdesk Automation
Automate IT support, HR queries, and other internal support functions, giving employees instant access to information and reducing the burden on support teams.
E-commerce & Sales Assistance
Guide customers through product selection, answer product-related questions, and assist with the checkout process to increase conversion rates.
Data Collection & Surveys
Conduct surveys, collect customer feedback, and gather data through natural conversation, improving response rates and data quality.
Our chatbot development process
Strategy & Use Case Definition
We work with you to identify the highest-impact use cases for a chatbot and define the conversational flows, data sources, and integration points.
Data Preparation & Training
We process and clean your data (knowledge bases, chat logs, documents) to train a model that understands your business and customers.
Conversation Design & Development
We design the chatbot's personality, conversational flows, and escalation paths, and develop the core conversational AI engine.
System Integration & Deployment
We integrate the chatbot with your CRM, ERP, and other business systems, and deploy it to your chosen channels (website, Slack, etc.).
Monitoring, Analytics & Optimization
We implement analytics to track the chatbot's performance, identify areas for improvement, and continuously optimize its conversations.
Technology & Architecture
Our chatbots are built on a foundation of modern conversational AI technologies, including large language models (LLMs), natural language understanding (NLU), and dialogue management systems.
We design for scalability and integration, ensuring your chatbot can handle a growing volume of conversations and connect seamlessly with the tools and systems your business relies on.
Why choose us for chatbot development
We build chatbots that work the way your business works.
Ready to build an intelligent chatbot?
Let's talk about how an AI chatbot can transform your customer interactions and internal processes. We'll provide a clear technical path forward.